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Privacy Policy

Thank you for choosing AA Computer Help for your computer repair needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Billing information
  • Device information

Technical Information:

  • IP address
  • Browser type
  • Operating system

How We Use Your Information

We use your information for the following purposes:

Service Provision:

  • To provide computer repair services
  • To communicate with you regarding your service request

b. Customer Support:

  • To respond to inquiries and provide support

c. Billing:

  • To process payments for services

d. Marketing:

  • To send promotional materials and updates with your consent

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers:

  • We may share information with trusted service providers for the purpose of delivering our services.

Legal Requirements:

  • We may disclose information to comply with legal obligations, enforce our policies, or respond to legal requests.

Security

We prioritize the security of your information and employ industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You can control the information you provide and the communications you receive:

Opt-Out:

  • You may opt-out of receiving marketing communications.

Access and Correction:

  • You can request access to your personal information and correct any inaccuracies.

Cookies and Tracking

We use cookies and similar technologies for the purpose of improving our website and services.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Please review it periodically for changes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly regarding SMS and phone numbers.

Information We Collect:

We may collect personal information, including your name, email address, and phone number, when you contact us or use our services.

Use of Information:

We use your information to:

  • Provide and manage our services
  • Communicate with you regarding your inquiries or service requests
  • Send you important updates or information related to your services

Protection of Your Information:

We value your privacy and are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

Sharing of Information:

We do not sell, trade, or otherwise transfer your SMS or phone numbers to any third parties. Your information will only be shared if required by law or to protect our rights.

Your Rights:

You have the right to request access to the personal information we hold about you and to ask for any inaccuracies to be corrected. If you wish to exercise this right, please contact us.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@aacomputerhelp.com

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting AA Computer Help LLC with your computer repair needs.

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