Remote support plans

Remote computer support plans

Get unlimited tech help from a local Connecticut team for less than a dinner out. Every plan includes antivirus, VPN and system tune-ups. Family plans cover up to five devices and include discounted in-home visits.

Monthly

Monthly plans

Pay month to month.

Essentials

Remote service for one device

$29.99 / month

Most popular

Unlimited Support

Remote service for one device

$49.99 / month

Multi-Device Care

Remote service for up to 3 devices

$69.99 / month

Multi-Device Family

Remote service for up to 5 devices

$99.99 / month

Save more

Yearly and 2-year plans

Pay once for the year or for two years.

Peace of Mind

Covers 1 computer, 2 remote sessions per month

$299.99 / year
$359.99

Premium Multi-Device

Up to 3 mobile devices or computers

$459.99 / year

Total Comfort

Covers 2 computers, 5 remote sessions per month

$419.99 / 2 years

Premium Two Year

Up to 3 mobile devices and 5 computer remote sessions

$799.99 / 2 years

Every plan includes

Antivirus and VPN in every plan

Plans are for people who want help on call without paying for each visit. Start a remote session whenever something goes wrong, 7am to 11pm, 7 days a week.

Included in every plan

How it works

Remote help or a home visit

You give us permission, we connect to your computer over the internet and fix it while you watch. Most sessions start within minutes, 7am to 11pm every day.

A local technician comes to your home or office anywhere in our Connecticut service area. Visits are usually scheduled same or next day.

FAQ

Common questions

With remote help we connect to your computer over the internet, with your permission, and fix it while you watch. With an in-home visit a technician comes to your home. Most problems can be fixed remotely. Things like Wi-Fi, printers and hardware are often easier in person.

Yes. You start the session, you see everything we do, and the connection ends when you close it. We never call you unprompted.

Most remote sessions start within minutes during our hours, 7am to 11pm every day. In-home visits are usually scheduled same or next day.

Every repair is covered by a 30-day workmanship guarantee.

Yes. Plans renew automatically until you cancel. You can cancel from your customer account or by contacting us, and cancelling stops future payments.

Every plan includes antivirus, a VPN and regular system tune-ups.

Yes. Family plans cover up to five devices and include discounted in-home visits.

Keep reading

Not sure which plan is right?

Patient, plain-English help at home or over the internet.

A local technician comes to your home or office.

Call, email or send us a message.

Ready when you are

Book online in about a minute, or call us 7am to 11pm, 7 days a week.

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